FAQ

Frequently Asked Questions

What’s the average lead time for my orders?

Since the order confirmation, it usually takes between 4 and 5 weeks for your goods to be delivered.

These average lead times are valid for all products with the exception of the accessories that we have already in stock: in this case, delivery time depends on the country of destination of your orders.

For wedding attires, we suggests that you plan your appointment well in advance of the date of the event: you want to enjoy the process and not to be in a rush.

You can read more about shipping and deliveries in the dedicate section.

I have changed my mind about some details of a recently placed order

That can happen, no worries!

Please drop us a line a hello@dalbiondo.com, specifying your order's number and the nature of your request: we'll do our best to satisfy it!

Please note that, depending on the status of your order, we might not be able to answer positively to your requests at all times.

How many fitting sessions are needed to get my MTM order?

Usually two fittings at our show-room (or any other physical location) are enough: a first one in order to try on the try-on samples and establishing the modifications to be done on your garment’s pattern; then a second fitting once your goods are delivered, to ensure that they fit you like a glove.

If minor alterations are needed after the fitting of your custom garments, we will trust them with local tailors.

In case you're ordering online via our 3D shirts configurator or 3D shoes configurator you can follow our tutorials to better understand how to take your measurements before placing your order and you'll try the fit of your garments once delivered at your place.


How many cloths, fabrics and materials can I choose from?

We propose a choice of around 2’000 tailoring cloths and shirting fabrics, carefully selected from the collections of the best mills in the world, such as Loro Piana, Vitale Barberis Canonico, Holland&Sherry, Lanificio Cerruti, Reda, Guabello, Solbiati, Thomas Mason, Albini, Canclini, etc.

Please note that our fabric availability changes constantly during the season, with some all-year-round fabrics always in stock and some seasonal collections more subject to limited availability. 

You can read more about our fabrics selection in the page Our Fabrics.

For the MTO shoes offering, you can choose between 100+ different Italian leathers and materials.

You can read more about our made to order shoes in the page MTO Shoes.

And what about personalization options?

From lapels shape and size to stunning linings, from buttons to initials stitching, the choice of personalization options and details is almost endless!

You can read more on the subject here and you can also find more information on the made-to-measure experience and company philosophy here.

Which kind of make do you offer on your jackets and overcoats?

You can choose half-canvas or full-canvas make for your Dalbiondo suits and jackets and half-canvas make for your overcoats.

Discover more about our suits here jackets here and about our overcoats here.

Where are the Dalbiondo garments produced?

We presently produce all our garments in the EU and work with some of the best Italian sartorial ateliers for the Hand-Made tailoring offer.

We’re always looking for the best partners in order to create garments that meet and exceed our quality and sustainability standards: we strive to offer you the best quality to price ratio for your garments and avoid at all costs "cheap", low quality or unethical suppliers.

You can read more about our sustainability policy here.

Are MTM garments mass produced or hand made?

Each Dalbiondo garment or shoe is unique and produced individually, following the specifications of its owner.

That being said, Made To Measure production can be semi-industrial or hand-made: hand-made passages as well as completely hand-made garments require more hours of work from highly skilled tailoring artisans - as it's the case of our Handmade in Italy shirt or Handmade shoes.

The higher the skills needed and the longer the time used to craft your garments/accessoires, the greater the price they will command ;)

For which occasions should I consider an MTM garment?

ALWAYS!!! From your everyday wear to the most formal attires, made-to-measure garments fit you perfectly, they have an amazing quality/price ratio and they allow you to wear something unique, created exclusively for you.

Plus, it’s very eco-friendly: we produce only the garments requested by our customers, this way avoiding extra productions and the consequent waste of resources that account for most of the heavy carbon footprint of the global fashion industry. 

Seriously, we believe this is the future of menswear (and womenswear too, to some degree).

You can read some interesting information on the subject and about our efforts to achieve zero-waste production here.

What does MTM means?

A Made To Measure (MTM) garment is tailored from a pre-sized pattern and sample try-on: starting from the fitting of the try-on garment, the MTM specialist establishes the alterations needed on the sample’s patron in order to adapt it to the customer’s specific measurements; the MTM garment is then put in production, following the customer’s choices of fabric, trims and options as well.

We like to think of MTM as modern technology to the service of the tailoring tradition, enabling our customers to create exclusive, comfortable and easy-to-wear garments. Quality and style made to last in time.

We invite you to read more on the differences between ready-to-wear, made-to-measure and bespoke on our blog (Coming Soon - we have to move all the content from the previous website, please bear with us).

NEW: our virtual doors are always open to help you find the perfect fit!

Book Virtual Fitting